Privacy Policy

1. Introduction & Scope

Intellra Hyperlog ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website intellra-hyperlog.com and use our services.

2. Information We Collect

Personal Data

We may collect the following personal information from you:

• Full name and email address
• Phone number and mailing address
• Account username and password (securely encrypted)
• Payment information (processed securely through third-party providers)
• Course enrollment history and learning progress
• Communication preferences

Usage Data

We automatically collect certain information about your interaction with our platform:

• Browser type and version
• IP address and location data
• Pages visited and time spent on each page
• Course viewing patterns and video watching behavior
• Device information (operating system, device type)
• Search queries and navigation patterns

Cookies & Tracking

We use cookies, web beacons, and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process your enrollments and deliver courses
• To communicate with you about updates and new courses
• To personalize your learning experience
• To analyze platform usage and improve our services
• To send promotional emails (with your consent)
• To comply with legal obligations
• To detect and prevent fraud or security issues

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share your data with:

• Service Providers: Payment processors, email providers, and hosting services that assist in operating our platform
• Analytics Partners: Services like Google Analytics to understand usage patterns
• Law Enforcement: When required by law or to protect our rights
• Instructors: Limited information necessary to deliver your courses

5. Data Retention

We retain your personal data for as long as necessary to provide services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time, subject to legal obligations.

6. Your Rights Under Thailand Data Protection Laws

Under the Personal Data Protection Act (PDPA) of Thailand, you have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Request deletion of your data (with exceptions)
• Withdraw consent for data processing
• Restrict processing of your data
• Receive a copy of your data in portable format

7. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using our platform, you consent to such transfers.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take immediate steps to remove such information.

9. Security Measures

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for data transmission
• Secure password hashing and storage
• Regular security audits and updates
• Access controls and authentication mechanisms
• Firewalls and intrusion detection systems

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitute your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@intellra-hyperlog.com
• Address: Intellra Building, 123 IT Park Road, Bangkok 10110, Thailand
• Phone: +66 (81) 555-1234